Data protection
General Information:
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy, which is linked below.
Data Collection on this Website:
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section "Information on the Responsible Party" in this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This could include, for example, data that you enter into a contact form. Other data is collected automatically by our IT systems when you visit the website, either automatically or with your consent. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority. For this and other questions regarding data protection, you can contact us at any time.
Analytics tools and third-party tools:
When you visit this website, your browsing behavior may be statistically analyzed. This is done primarily using so-called analytics programs. Detailed information about these analytics programs can be found in the following privacy policy.
Hosting:
We host the content of our website with the following provider: WIX.
The provider is Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereinafter "WIX"). WIX is a tool for creating and hosting websites. When you visit our website, WIX analyzes user behavior, visitor sources, the region of website visitors, and visitor numbers. WIX stores cookies on your browser that are necessary for displaying the website and ensuring security (essential cookies).
The data collected via WIX may be stored on various servers worldwide. WIX's servers are located, among other places, in the USA. For details, please see WIX's privacy policy: https://de.wix.com/about/privacy.
According to WIX, data transfers to the USA and other third countries are based on the EU Commission's Standard Contractual Clauses or comparable safeguards pursuant to Article 46 GDPR. Details can be found here: https://de.wix.com/about/privacy-dpa-users.
The use of Wix is based on Article 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telecommunications and Telemedia Data Protection Act (TTDSG), insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
Data Processing Agreement:
We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a legally required agreement under data protection law, which ensures that the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.
General Information and Mandatory Disclosures Regarding Data Protection:
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the responsible party:
The responsible party for data processing on this website is: Dr. med. Andreas Ritter, Schweriner Straße 50a, 01067 Dresden, Phone: +49 351 84121881 / Email: info@psychiaterdresden.de.
Data Retention Period:
Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted, provided we have no other legally permissible grounds for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these grounds cease to apply.
Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies.
General information on the legal basis for data processing on this website:
If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR if special categories of data pursuant to Article 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Article 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g., via device fingerprinting), data processing additionally takes place on the basis of Section 25(1) of the German Telecommunications and Telemedia Data Protection Act (TTDSG). You may withdraw your consent at any time. If your data is required for the performance of a contract or for taking steps prior to entering into a contract, we process your data on the basis of Article 6(1)(b) GDPR. Furthermore, we process your data if this is necessary for compliance with a legal obligation, based on Article 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Article 6(1)(f) GDPR. The applicable legal bases in each individual case are explained in the following paragraphs of this privacy policy.
Withdrawal of your consent to data processing:
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The lawfulness of the data processing carried out before the withdrawal remains unaffected by the withdrawal. Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR).
If data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation. This also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the purpose of establishing, exercising or defending legal claims (objection pursuant to Art. 21 para. 1 GDPR). If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be processed for direct marketing purposes (objection pursuant to Article 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority:
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to data portability:
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us, where the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b) and the processing is carried out by automated means. If you request the direct transfer of your data to another controller, this will only be done to the extent that it is technically feasible.
Access, rectification, and erasure:
Under applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, the right to rectification or erasure of this data. You can contact us at any time with regard to this and any further questions concerning personal data.
Right to restriction of processing:
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so.
The right to restriction of processing exists in the following cases:
If you contest the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request restriction of processing of your personal data instead of erasure.
If you have objected to processing pursuant to Article 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. Until it is determined whose interests prevail, you have the right to request restriction of processing of your personal data.
If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
SSL/TLS encryption:
This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the padlock icon in your browser's address bar. When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Doctolib:
On our website, you have the option to schedule appointments with us. We use Doctolib for appointment booking and video consultation. The provider is Doctolib GmbH, Mehringdamm 51, 10961 Berlin (hereinafter "Doctolib").
To book an appointment, please enter the requested information and your preferred date and time in the designated form. The data you enter will be used for planning, conducting, and, if necessary, following up on your appointment. Your appointment data will be stored on Doctolib's servers, whose privacy policy you can view here: https://www.doctolib.de/terms/agreement.
The data you enter will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies. Mandatory legal provisions – in particular, retention periods – remain unaffected.
The legal basis for data processing is Article 6(1)(f) GDPR. The website operator has a legitimate interest in making it as easy as possible for prospective and existing clients to schedule appointments. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR / Article 9(2)(a) GDPR and Section 25(1) of the German Telecommunications and Telemedia Data Protection Act (TTDSG), insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
Contact form:
If you send us inquiries via our contact form, your information from the inquiry form, including the contact details you provide, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.
The processing of this data is based on Art. 6 para. 1 lit. b GDPR if your inquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in the efficient handling of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if such consent has been requested; you can withdraw your consent at any time.
The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.
Inquiries via email or phone:
When you contact us via email or telephone, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.
The processing of this data is based on Article 6 Paragraph 1 Letter b GDPR if your inquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in the efficient handling of inquiries addressed to us (Article 6 Paragraph 1 Letter f GDPR) or on your consent (Article 6 Paragraph 1 Letter a GDPR), if such consent has been obtained; you may withdraw your consent at any time.
The data you send us via contact requests will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
The legal basis for data processing is Article 6(1)(f) GDPR. The website operator has a legitimate interest in making it as easy as possible for prospective and existing customers to schedule appointments. If corresponding consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR / Article 9(2)(a) GDPR and Section 25(1) of the German Telecommunications and Telemedia Data Protection Act (TTDSG), insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
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Data collection on this website:
Cookies:
Our website uses so-called "cookies." Cookies are small data packets and do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted after you leave our website. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.
Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to analyze user behavior or for advertising purposes. Cookies that are required to carry out the electronic communication process, to provide certain functions you have requested (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring website traffic) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in storing necessary cookies to ensure the technically flawless and optimized provision of its services. If consent for the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TTDSG); this consent can be revoked at any time.
You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to block the acceptance of cookies in certain cases or in general, and to activate the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.
You can find information about which cookies and services are used on this website in this privacy policy.
Consent with Usercentrics:
This website uses Usercentrics' consent technology to obtain your consent to the storage of certain cookies on your device or the use of certain technologies and to document this in accordance with data protection regulations. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, website: https://usercentrics.com/de/ (hereinafter "Usercentrics").
When you visit our website, the following personal data is transferred to Usercentrics:
- Your consent(s) or the withdrawal of your consent(s)
- Your IP address
- Information about your browser
- Information about your device
- Time of your visit to the website
- Geolocation
Furthermore, Usercentrics stores a cookie in your browser to be able to assign the consents you have given or their withdrawal to you. The data collected in this way is stored until you request its deletion, delete the Usercentrics cookie yourself, or the purpose for data storage no longer applies. Mandatory legal retention obligations remain unaffected. The Usercentrics banner on this website was configured using eRecht24. You can recognize this by the eRecht24 logo appearing in the banner. To display the eRecht24 logo in the banner, a connection is established to the eRecht24 image server. In this process, the IP address is also transmitted, but it is stored in anonymized form in the server logs. The eRecht24 image server is located in Germany with a German provider. The banner itself is provided exclusively by Usercentrics.
Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.
Google Maps:
This page uses the Google Maps service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This service allows us to embed maps on our website. To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to and stored on a Google server in the USA. The provider of this website has no influence on this data transfer.
When Google Maps is activated, Google may use Google Fonts for the purpose of consistent font display. When you access Google Maps, your browser loads the required web fonts into its browser cache to display text and fonts correctly.
The use of Google Maps is in the interest of presenting our online services in an appealing way and ensuring easy access to the locations we specify on the website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR.
If corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telemedia Act (TMG), insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.
Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. Details can be found here:
https://privacy.google.com/businesses/gdprcontrollerterms - https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
More information on how user data is handled can be found in Google's Privacy Policy: https://policies.google.com/privacy?hl=de.
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